WORKFLOW
- Sales/Trader is on a call with a customer
- AFTER call concluded, user initiates a dictation service and reads in summarized call report.
- Dictation service transcribes audio into text and any metadata (such as keyword, key phrase, quote/trade extraction).
- Call report transcript sent to a call correction page for user to manually correct any errors, hits “send”
- Transcript, summary, and metadata and sent directly to CRM System
{"serverDuration": 149, "requestCorrelationId": "5f52534f5fa044fcb72fc6f7568a4d2a"}