Persona

A technologist enabling users to participate in FDC3 workflows, via a desktop, web, or mobile launcher. 

User Goal

I would like to quantify the FDC3 interactions applications participate in, so that I can understand cross-application workflows and attribute these interactions to business outcomes.

Preconditions

The end-user's app ecosystem is typically comprised of:

• an app launcher
• multiple FDC3 compliant in-house applications, owned by different application development teams
• multiple FDC3-compliant vendor applications

Workflow(s)

Workflow 1

For a given application, I can review all FDC3 events it has triggered and resolved, with their associated contexts. For example, intents fired, resolved, and contexts put on channels.

Workflow 2

Subject to permissions, I can review the source applications for all FDC3 events my application is resolving, and I can review the resolving applications for all FDC3 events my application is triggering. This lets me attribute incoming and outgoing "traffic" to and from my application.

Workflow 3

I can correlate FDC3 interactions across multiple applications, in order to understand how apps participate in a user workflow that led to an outcome. This includes all interactions from in-house and vendor apps.

Interoperability Points