Contents

Context and objective

This document is a working draft for a recommendation of what a "1.0 Stable" version of a Symphony API Language Binding should cover. The goal is that new language bindings have a central document to orient themselves when starting the project, and that projects that are getting close to "1.0 Stable" release have a checklist they can use to finalize.

The primary focus is to allow users of such SDKs to be very clear on what to expect when starting to build on them. This would cover both functional and non-functional expectations.

Current projects recap

Users expectations

As users of a "1.0" SDK, I would expect the following:

• Supported by LLC for level 1-2 support
  • At this stage in the growth/maturation of the Symphony Product, Ecosystem, and Community, users of the Java SDK who are also Symphony customers will expect using the SDK to be fully supported by Symphony LLC. This means:
    • questions to the Symphony support organization (developers@symphony.com) are solved following the normal SLA
      • ie: As a customer using this "1.0 stable" SDK, I am expecting Symphony LLC to know enough about it that LLC can explain to me how it works, troubleshoot my issues if they are related to configuration or my code, and help me formulate bugs to the project team (level 3) if needed.
      • Level 3 support would either be the project team, or, as the case may arise, by LLC through a standard PR.
    • using the SDK is fully documented on the central documentation for developers on the Symphony Platform https://developers.symphony.com/ (or equivalent)
• Functional integrity
  
  • comprehensive functional coverage of public REST API, as documented on https://developers.symphony.com/ is complete, ideally for the most recent release of Symphony 
  • no unsupported or private APIs are used
  • new API endpoints or new version are incorporated into the SDK with a reasonably fast timeframe
• Documentation integrity
  • Documentation in the code itself (readme.md) is aligned with the other documentation (https://developers.symphony.com/) on nomenclature, terminology, links, etc
• Quality standards
  • Functional quality: All public functions of the REST API is working as expected.
  • Non-functional quality: API performance is as expected and works in the most common deployment scenarios (cloud, on-prem).

More precisely, this means:

Readiness checklist

• Foundation contribution criteria
  • Active status: see Activation
• Functional coverage meets, at time of release
  • 0 Blockers on any functions
  • 0 Critical on any functions
  • 0 Major on any functions
  • Need to discuss specific criticality definition
• Non-functional definition
  • Need to discuss what we recommend here, notably regarding:
    • load balancing, HA
    • supported topologies
    • performance/latency
• Functional integrity
  • Other WG members/LLC to perform deep dive
  • LLC to publish Set Presence endpoint
• Documentation integrity
  
  • LLC to add SDK documentation into https://developers.symphony.com/ (or equivalent)

Launch activities

• In addition to "standard" SSF communications:
• all users of the Symphony Platform should be made aware of this significant milestone. For example:
  • Outreach to Symphony LLC customers
  • Joint coms on other media (eg Twitter) 

Community support

• Though all bindings / clients / SDK projects are autonomous, it might be relevant allow the community of engineers working on the projects to interact easily. 
  • We could use the WG DL or set up a specific once for SDK projects, to keep it simple.