Many members of our community use the Symphony platform for regulated, secure online chat, and we encourage all community members who do not have an account on a corporate Symphony "pod" (tenant) to sign up for a free account on Symphony LLC's public pod. Once registered, you will be discoverable to other members of the community, and can initiate and participate in online chats.
Note that the public pod cannot be used for development purposes - for that use case the Open Developer Platform provides API access to a Symphony pod.
FINOS Member Success and Support
If you are a FINOS Member and want to ask any question to FINOS, you can email to
If you have a general question, or aren't sure who the best person to talk to is, please feel free to drop an email to
firstname.lastname@example.org and we'll happily direct your question to the right folks.
If you need infrastructure support for your Program, Project, or Working Group, please raise a HELP issue in the Foundation's issue tracker, or email