Guidelines

For initial use case proposals only:

End user workflows only
- Should be from the end user’s point of view, highlighting a clear customer need E.g. use case
- No implementation details at this stage
Desktop specific (for now)Structure of Use Cases:
- Is it a single workflow or can it be multiple?
- Should there be a limit to the number of scenarios?
Factual & detailed

Format:

User Persona
Overview of what is on user’s desktop: What applications they are using, what is open, what is not etc.
Detailed workflow (from user's perspective)
Status: Includes Status macro
Tagging / Categorization: Propose to categorize use cases into different types to help prioritize

A confluence Template may be used to create a "Use Case" document object.
- must be created by Space Administrator
- includes label (e.g. "use-case")
- includes Page Properties macro, containing metadata specified in Format section above (e.g. creation date, status macro, short description, last edit)
Top level report showing table of all use cases with meta-data, using the Page Properties Report macro.
Top level report table contains button to create "New Use Case". You can see an example here: Meeting notes