Standard Routing Proxy Broadcast (example: )
Ability to route messages to an endpoint (bot) on the Symphony network that relays ingress messages to a list of known egress endpoints.
...
Although this creates scale there are two different sessions created, which means "frank" would be receiving a response on a different session ("think chat window").
Virtual Desk (example: )
The idea here is to take the routing proxy concepts and extend to create virtual chat rooms ("desk") which control visibility of information, routing and controls between N endpoints.
...